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Basesuit | FAQs
Custom Active Wear and Fitness Wear thats perfect for Personal Trainers, Gyms and Clubs that feels great and looks awesome.
Activewear, active wear, fitnesswear, fitness wear, personal trainers, gym, uniforms, branded
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FAQs

What’s the difference between Club, Pro and Elite levels?

We try to offer different product levels to suit different budgets where we can.

Club Level Garments are our entry level and while they are very good they are our basic options generally.

With Pro Level Garments we use greater performing fabrics (with moisture wicking and soft handling) and offer more branding opportunities in the label and neck gussets.

Elite level garments are where extra ventilation panels are added to garments and multiple fabrics are used to create a much more advanced product.

Is there a rush service?

We do offer a rush service where we can which is at a cost of $5+GST per garment.  Ask us on how fast these can be produced as it varies through the year.

What’s the minimum quantity?
Our minimum order quantity is 10 units of the same garment.
Can I bring my own design?
Yes you can, please note all logos need to be supplied in either high resolution CMYK or in vector format.
Is design included in the price?
We offer a basic design service FREE however if you need intricate, high detailed artwork created we do charge for that – ask us for a quote.
Are there discounts for buying in bulk?
We offer price breaks at 30, 50, 100 and 300 units.  If you have orders greater than 300 please get in touch and we can tailor a quote to suit your needs.
Can I personalise the garments?
Yes, you can put a name and/or a number on each garment.  Its great for events or team building exercises!
How are your garments made?
Rather than screen printing, embroidering or heat sealing onto a finished garment we take the time to dye sublimate our fabrics and then sew your garment together.
Our process means that there are no scratchy elements applied to the garment meaning the moisture wicking and comfort levels are not compromised.
What fabrics do you use?
We use a range of fabrics with moisture wicking and performance in mind.  All of our fabrics are tested thoroughly in active situations to ensure they can handle what our active customers put them through.
Where are garments made?
We are an Australian company but we utilise factories in Australia, China and Fiji as well as others around the world to ensure we can meet the high demands of our client base.
How long does production take?
Production of garments take 4-6 weeks from the sign off of artwork and the receipt of the deposit
Do you need a deposit?
For orders over $1000 we require a 50% deposit to be paid.  Orders under $1000 require payment in full before production starts.
Can you match my PMS colours?
Yes, if you have set colours we can match them but please be aware this takes longer as we will have to liaise with our factories and run a number of samples to get it right.
Can you copy my existing uniforms?
If you have existing uniforms we can match the colours and designs.  While our patterns will differ in most cases the garments will look the same.  Please be aware this process take a little longer in the first instance but your repeat orders will be much faster.
What are the sizes like?
We have sizing guides for all of our products.  Generally they are a generous fit so please be aware of that.
Are the garments slim fit?
We offer ‘athletic’ fit garments in some product ranges however our generic fit is a standard fit.
Can garments be done without Basesuit logos?
Yes, we reduce the price of our garments by default with the inclusion of the Basesuit logos.  If you wish to have the garments blank you can do that however the discount is removed also.  The general rule is $1.50 per logo.
Do you offer sponsorship?
Yes, we discount all orders to include our logo on them – these are the prices we will quote you.  You can opt to have the Basesuit logos removed but that also removes our sponsorship component.  We generally discount items $1.50 per logo.
Can I get further discounts by buying multiple items?
Yes, if you are buying multiple products we can reduce the price.  Ask us for a quote.
Can I order a mix of products to get to the minimum quantity?
Due to costs in manufacturing we have to stay strict on 10 units of each garment.  This means 10 x Mens Singlets and 10 x Womens Singlets as they are considered different products.
Can I get a sample before a big order?
For large orders we can arrange for a sample to be made.  Please be aware there are costs associated with samples.  Ask us for more information if you are doing a big order.
Do you offer a white label service?
Yes we do, if you are looking for a production only service or production and artwork service we are happy to discuss your needs.
Is shipping included in the price?
No, shipping is charged separately
Do you offer retail garments?
Not yet but its in our plans, one day!  We do however have a ‘Road Testers’ group where for a fraction of the price you can get new garments sent to you where you can test them for us.  Our ‘Road Testers’ give us great feedback on fabrics and patterns so we can introduce new products to our range.  Contact us if you are interested in being a part of the Road Testers Programme.